Elevate your administration’s digital potential the Digital Government Academy by Qualisys Consulting is designed to support governments, public institutions, and civil servants in building essential digital competencies. In an era where governance is being redefined by digital transformation, we offer tailored, practical, and strategic training programs to help create resilient, innovative, and high-performing public administrations.
Our Academy is designed to meet the needs of ministries, government agencies, local authorities and public sector digitalization projects..
Our mission: To help public institutions strengthen their digital capabilities in order to govern more effectively, protect more securely, and serve citizens more efficiently.
What makes us special
Specialist trainers
Tailor-made content
Interactive methode
Immediate impact
Follow-up and support
Our Training Offers
Key Modules for Effective Digital Government :
This training area aims to clarify the components and processes of digital government strategies and plans. It covers the key elements of a digital strategy, the development of regulations and legal frameworks for effective transformation, as well as best practices for developing an enterprise architecture and improving processes.
Here is a table showing the sub-services associated with FO_GOV1:
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Code
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Module
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Objectif
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Type
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FO_GOV1QL1
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Developing a development strategy and business model for a public authority
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Defines the objectives and strategic direction of a public authority. The aim is to establish a long-term vision for the public authority and to define the resources needed to achieve these objectives. The business model is a tool for describing how the public authority creates value for its customers and how it generates revenue.
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Qualifying
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FO_GOV1QL2
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Digital Government and the Sustainable Development Goals (SDGs)
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Digital government is a concept that aims to modernise public services by using information and communication technologies (ICTs) to improve the efficiency and quality of public services. Information and communication technologies (ICTs) can help accelerate the achievement of each of the 17 Sustainable Development Goals (SDGs) set by the United Nations.
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Qualifying
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FO_GOV1QL3
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Legal framework for Digital Government
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The legal framework for digital government is a set of laws and regulations governing the use of information and communication technologies (ICTs) in public services. It aims to guarantee the security and confidentiality of citizens' personal data and to promote the efficiency and quality of public services.
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Qualifying
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FO_GOV1QL4
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Development of a Digital Government Strategy
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The government's digital strategy is an action plan based on four main themes: Freedom to innovate, Equal rights, Fraternity through digital access for all, and Exemplarity through a modernising state2.
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Qualifying
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FO_GOV1QL5
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Information system and digital governance in a public administration
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The State's digital transformation is a process that aims to roll out e-government, online services and tele-procedures. When it comes to user services, there are two main stages in the use of ICTs: the digitisation of public services and the management and transformation of the State's information system.
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Qualifying
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FO_GOV1QL6
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Drawing up a digital or IS master plan within a public administration.
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The IT master plan is an important document in an IT department; it sets out the IT department's strategy in relation to that of the company.
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Qualifying
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FO_GOV1QL7
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Providing citizen-centred services and the role of digital government
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Digital government is a concept that aims to provide citizen-centred services and improve citizens' quality of life by using information and communication technologies. Digital government is an instrument for transforming the State and accelerating opportunities.
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Qualifying
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FO_GOV1QL8
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Development of a Government Enterprise Architecture
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The Government Enterprise Architecture (GEA) is a framework for defining architecture principles that will serve as guidelines to guide and support public bodies in the process of implementing their organizational enterprise architectures, enabling them to contribute to meeting the major challenges facing government.
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Qualifying
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FO_GOV1QL9
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Analysis, modelling and optimisation of government business processes
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The analysis, modelling and optimisation of government business processes are practices that enable strategy and business processes to be discovered, modelled, analysed, measured, improved and optimised. These practices are often confused with task and project management, but cover much more than these elements
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Qualifying
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FO_GOV1QL10
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Drawing up procedure manuals within a public administration.
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The development of procedure manuals within a public administration is a practice that defines the procedures and processes to be followed in order to carry out the administration's tasks and activities. Procedure manuals are documents that contain detailed instructions on how to carry out a specific task or activity. They are used to ensure that tasks are carried out consistently and efficiently.
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Qualifying
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FO_GOV1QL11
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Management of an IT department and team within a public authority
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The management of an IT department and team within a public administration is a practice which makes it possible to manage IT resources and the teams working on these resources. The goals of managing an IT department and team are to ensure that IT services are delivered effectively and efficiently, that IT resources are used optimally, and that teams work together to achieve business goals. Administration. |
Qualifying
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FO_GOV1QL12
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Managing IS-related policies, processes and procedures within a government department
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Managing IS policies, processes and procedures within an administration is a practice that helps to ensure that IT services are delivered effectively and efficiently. IS policies, processes and procedures are documents that contain detailed instructions on how to carry out a specific task or activity2. They are used to ensure that tasks are carried out consistently and efficiently.
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Qualifying
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| FO_GOV1QL13 | Drawing up catalogues of public services | The development of public service catalogues is a practice that provides a clear list of all the services that a company offers to its own teams or to external customers1. Service catalogues contain information on the services offered, operational level agreements, service level commitments or agreements and the associated costs. | Qualifying |
This training space aims to discuss sector-specific cases where digital government programmes can improve citizen-centred services. It covers the different phases in the lifecycle of a digital government project, explores emerging trends in their implementation, and presents our training courses.
Here is a table of the sub-services associated with the FO_GOV2:
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This training area aims to discuss key emerging trends in digital government, explore the potential of artificial intelligence technologies while highlighting the associated ethical issues, and emphasize the importance of robust data governance and digital identity systems.
Here is a table of the sub-services associated with the FO_GOV3:
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This training space aims to introduce the users and technical perspectives of digital government, explore the use of design thinking in the delivery of public services, discuss the technical approach to designing and implementing digital government components, as well as address collaborative tools and methods to encourage the participation of citizens and civil servants in the design of digital services.
Here is a table of the sub-services associated with the FO_GOV4:
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This training space addresses the growing vulnerability of digital infrastructures to cyber threats, the need to protect confidentiality, integrity and availability, and the importance of a proactive strategy to combat cybercrime. It aims to harness the potential of digital technology for economic and social growth.
here is a table of the sub-services associated with the FO_GOV5:
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