Our approach
We offer you an agile and intelligent infrastructure service that helps you not only to adapt quickly to change, but also to innovate and adopt new business models.
Whether you're going public cloud or taking a hybrid approach, we'll work with you to develop an IT infrastructure that meets your needs. We can help you design and implement a cloud infrastructure that will allow you to realize your vision and achieve unprecedented performance.
Our services span strategy, service management, network transformation and workplace solutions, and more.
Our services
Infrastructure management includes the planning, delivery and operation of IT assets, networks, projects and resources in organizations to ensure a sustainable, resilient and equitable future. IT infrastructure management primarily involves the administration and management of critical IT components in order to effectively use information, data and technology. Infrastructure is essential for achieving the Sustainable Development Goals. They play an essential role in preserving natural resources and reducing the effects of climate change.
Our Managed Services Services cover the following offerings:
| TC_IMS 1.1 | Managed campus networks Our Managed Campus Networks service accelerates technology and operations transformation through automation. We provide the best digital experience for employees, customers and things connected to your campus network. Our experts will help you design, optimize, implement and manage your campus network; |
| TC_IMS 1.2 | Network consulting services Our network capability offers expert networking, Connected infrastructures and cloud. From enterprise availability, security and compliance, infrastructure lifecycle management and comprehensive automation to analytics in wired and wireless domains. |
| TC_IMS 1.3 | Cloud computing infrastructure Cloud management allows companies to manage their cloud infrastructure and applications. The objectives of cloud management are:
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| TC_IMS 1.4 | Security Infrastructure Management Service Our Security Infrastructure Management Service Reduce risk with service adaptive networks that are secure by design and with built-in, integrated security as part of the network function. |
| TC_IMS 1.5 | Service infrastructure management The expertise of our teams allows us to design innovative solutions for IT infrastructures, networks & communications, user environments, etc. Examples include managing installation and maintenance projects for data centers, computer systems and printers as well as cyber security. |
| TC_IMS 1.6 | Collaboration Management and Digital Workplace : Improve productivity and collaboration. Our approach helps eliminate bottlenecks to increase your organization's productivity and efficiency. The objectives of the collaboration and communication services are:
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| CO_BTR1.7 TC_IMS 1.7 | Security Operations Centre : Preparedness, Planning and Prevention
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| TC_IMS 1.8 | Network Operations Center : Detect, diagnose and correct Our highly functional services on NOC keeps your network, infrastructure and applications running smoothly. It can quickly notify affected users of a problem, allowing them to focus their attention on other tasks without wasting time. |
TC_IMS 1.9 Service Operation Center: Proactive monitoring, availability and technical support
Our experts provide reliable management of your critical IT infrastructure, ensuring system availability, efficiency and security for your organization. With our SOC solution, you benefit from an intuitive, proactive, intelligent and automated platform. This solution helps you manage the customer experience by examining the performance of services and applications.
Managed services are IT services for companies that allow the delegation of tasks to an expert in order to reduce costs, improve service quality or free up employee time. This is the outsourcing of functions computer from a third-party service provider or a managed service provider (MSP). Managed Service Providers _ can help companies realize the internal efficiencies associated with outsourcing
Our Managed Services Services cover the following offerings:
| TC_IMS2.1 | Technical support The objectives of the technical support team are:
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| TC_IMS2.2 | Public, private and hybrid cloud services Public, private, and hybrid cloud services allow businesses to reap the benefits of cloud technology without having to manage infrastructure. The benefits of public cloud services include flexibility, scalability, and cost reduction. Private cloud services are often used by businesses that need more control over their IT infrastructure. Hybrid cloud services combine the benefits of public and private cloud services. |
| TC_IMS2.3 | Network and infrastructure monitoring Network and infrastructure management allows businesses to monitor and manage their network and IT infrastructure. The objectives of network and infrastructure management are to :
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| TC_IMS2.4 | Backups and data protection Backing up and protecting data is essential for businesses. The purposes of data backup and protection are to:
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